Shipping Policy

At Mojocandy, we want your mattress to arrive quickly and safely, so you can start enjoying better sleep without delay. Below you’ll find everything you need to know about our shipping process.

📍 Where We Ship

• We currently deliver to addresses within the United States and Canada.

• All orders are shipped directly to your doorstep for convenience.

🚚 Shipping Process

• 🇺🇸 Shipping to the U.S. and Canada

  • Most orders are shipped directly from our U.S. warehouses for faster delivery.

  • Estimated delivery time: 5–10 business days after dispatch.

  • Free Shipping is offered on all orders.

  In rare cases, especially during peak sales seasons, certain items may temporarily go out of stock.
  If that happens, our team will source the item directly from our factory in China.
  In this case:

  • Products will be shipped by sea freight to our U.S. warehouse, then delivered by local carriers.

  • This process may take extra time, and our customer service team will notify you with updates along the way.

⏳ Seasonal Demand

During promotion periods or holiday shopping seasons, our inventory may move quickly. If a product goes out of stock:

• We’ll work with our suppliers for urgent restocking.

• This may cause a slight delay, but we’ll notify you immediately and keep you updated on your order status.

💡 Important Notes

• You’ll receive a tracking number by email once your order is shipped.

• Delivery times are estimates and may vary due to carrier schedules, weather, or seasonal demand.

• If there’s ever a delay, our team will stay in touch to make sure you know what’s happening.

❤️ Our Commitment

We believe good sleep starts with a smooth and reliable shopping experience. From our warehouses to your home, we take care to ensure your mattress arrives in perfect condition—and we’ll always keep you informed every step of the way.

Thank you for trusting Mojocandy with your sleep journey.